We live in Wellington and, being an older couple, decided it was time to sell our Auckland rental unit. While we were in Auckland preparing the unit for sale, we received a flyer in the mailbox for Emphasis Real Estate. Deciding the ‘No Junk Mail’ drop was Fate, we gave Emphasis a call – and the rest is history!

 

Leading up to the initial marketing, Mike’s knowledge was very helpful. In the selling stage, they had to work hard regarding a couple of perceived issues with the unit. Catherine is a pleasant, friendly, honest agent. With us not living in the area, she also watered the plants, weeded the pavement and garden and gently ushered the daddy long legs out the door prior to inspections to ensure the Unit was presented in its best possible light.

 

Throughout the process (some of which was during fluctuating Covid levels), their communication was excellent – we were kept in the loop along the journey and they were quick to respond to any query we sent.

 

A real bonus was the fixed fee… and we believe we definitely got value for money. The marketing budget was also fair and reasonable.

 

We had previously been badly let down by our Auckland Property Managers and our trust needed restoring. It was a great leap in faith but now we would recommended Emphasis Real Estate to others.